Ah, the joys of management (see icon!)
Feb. 2nd, 2010 07:08 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
graculusWell, apparently I have successfully completed my probation period (even though I thought it was 3 months and I have a couple of weeks left) and despite some minor teething troubles, I'm still in a job.
Speaking of troubles, I'm looking for suggestions on how to handle this particular scenario: we have a worker, let's call her K. She works about 12 hours a week on a casual basis and has helped us out when things have been busy; however in recent weeks, K's behaviour with the rest of the team has caused them to start tearing their hair out.
She's not dumb enough to do this kind of thing in front of me, but I understand from others that K's incredibly bossy, to the point of rudeness, particularly to poor J who is half her age. She's also been making passive aggressive comments about staff to other staff when they're not around, again not in front of me. Everyone is working really hard, but apparently nobody works as hard as K does, and everyone needs to know that.
Having already tackled K once about her not letting me know when she wasn't coming in when expected, I know that I am going to be exposed to a massive pity party, but it's getting to the point where the assistance offered by her to our workload is exceeded by the sheer annoyance she causes to everyone. In the interests of full disclosure, I'm also a bit hacked off with her myself, since she went straight to my boss and got her to overrule me when I wouldn't agree with a decision she thought we should make.
So, any ideas? Short of hiring a hitman through an anonymous Cayman Islands account, which is a bit beyond my budget... ;)
Speaking of troubles, I'm looking for suggestions on how to handle this particular scenario: we have a worker, let's call her K. She works about 12 hours a week on a casual basis and has helped us out when things have been busy; however in recent weeks, K's behaviour with the rest of the team has caused them to start tearing their hair out.
She's not dumb enough to do this kind of thing in front of me, but I understand from others that K's incredibly bossy, to the point of rudeness, particularly to poor J who is half her age. She's also been making passive aggressive comments about staff to other staff when they're not around, again not in front of me. Everyone is working really hard, but apparently nobody works as hard as K does, and everyone needs to know that.
Having already tackled K once about her not letting me know when she wasn't coming in when expected, I know that I am going to be exposed to a massive pity party, but it's getting to the point where the assistance offered by her to our workload is exceeded by the sheer annoyance she causes to everyone. In the interests of full disclosure, I'm also a bit hacked off with her myself, since she went straight to my boss and got her to overrule me when I wouldn't agree with a decision she thought we should make.
So, any ideas? Short of hiring a hitman through an anonymous Cayman Islands account, which is a bit beyond my budget... ;)
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no subject
Date: 2010-02-02 11:01 pm (UTC)Is there some way you can reassure her that she is a valued member of 'the team' (even though that isn't necessarily how you view her at the moment) and at the same time point out that if she makes encouraging comments to others in the team, that'll make her even more valued?
She sounds like someone who might respond to encouragement towards positive behaviour rather than confrontation over negative.
no subject
Date: 2010-02-03 08:09 am (UTC)I guess the issue for me is whether the team en masse feel it's something that can be rescued - once I've gauged the collective feeling as opposed to individual complaints, I'll have more of an idea of whether it's worth expending the energy and time that will be required to deal with this.